Answers in Romanian, natively
Ask him like a colleague: „cum trimit factura asta în SPV?”. Max answers directly, with the right fiscal terms (CUI, e-Factura, ANAF, declarația 394) — no awkward translations.
In-app AI assistant
Say hi to Max — your Bits HUB guide.
The built-in AI assistant that answers questions about the platform, walks you through new flows and opens support tickets when something is unclear — right inside the app.
- Native Romanian answers
- Walks you through flows
- Files tickets automatically
- Included in every plan
Why Max
Not a generic chatbot. A guide for your app.
Max guides you when you get lost in the app, explains features and opens support tickets when something is unclear.
Step-by-step guidance in the UI
He won’t lecture you in a text wall — he takes you there. „Click Invoices → New → drop the CUI in, I’ll validate with ANAF.” And opens the screen.
Files tickets automatically
When a question needs a human (a bug, a feature request), Max opens a ticket for you, attaches the context, and lets you know when there’s a reply.
Keeps the conversation context
Max remembers what you asked earlier in the same session, so you don’t have to restate the context every time you continue the chat.
Quick replies, right in the app
No new tab, no external chat. Your question goes from the app and the answer lands in the same place — next to the screen you’re working on.
Included in every plan
Max works on every subscription, including the free plan. No extra per-question cost and no monthly cap for regular users.
How it works
Question to answer, in seconds.
Step 1
You ask a question
Tap the Max icon or type „how do I send this invoice to SPV?” in the command center. Works on any screen, web or mobile.
Step 2
He guides you in the UI
Max shows you exactly where to tap. Opens the right screen, highlights the button, fills what he can himself (e.g. validates the CUI with ANAF).
Step 3
Files a ticket if needed
If the issue needs a human (an SPV stuck submission, an unclear ANAF error), Max opens a ticket, attaches your log, and keeps you posted.
Step 4
Learns and gets sharper
The answers you mark as „helpful” vs „not quite” fine-tune him for you. After a month Max knows how you talk and what you ask often.
Related features
Works in pair with...
Command center
Max lives in ⌘K. Same entry point, same shortcuts, you just add natural-language questions.
Vezi detaliiNotes
Max does NOT read your notes. They’re private, encrypted, and entirely outside the AI context.
Vezi detaliiTasks and projects
For structured tasks with assignee, reviewer and deadline, use the dedicated module.
Vezi detaliiFAQ
What people ask about Max.
Who can see what I ask Max?
Only you. Conversations are encrypted, scoped to your account, and the Bits HUB team can’t see them unless you open a ticket and explicitly grant access for debugging.
When should I use Max vs human support?
Max for anything blocking you in the moment: „how do I X”, „where is Y”, „why won’t Z send”. Human support for: invoices stuck at ANAF, payment issues, custom integrations, B2B contracts.
Does it cost extra?
No. Max is included on every plan, including the free plan. No per-question fee, no monthly message cap for normal usage.
Does Max read my notes or invoices?
He doesn’t read notes — ever, that’s a design rule. He sees invoice metadata (amount, client, SPV status) only when you explicitly ask about a specific invoice. We don’t train the model on your data.
Can I give feedback to improve him?
Yes. Every reply has 👍/👎. Feedback reaches the Max team anonymized — and personally, your replies adjust to your style over time.
Ask Max what you don’t know.
Included in the free plan, no card needed. Five minutes of conversation will show you how quickly Max answers and how he walks you through the app.